What our customers say

Both Charters Village and Elmbridge Village are very significant projects for Retirement Villages and represent our ongoing commitment to enhancing our villages through investment. We know Castleoak delivers quality, which for us and our residents is really important.

”Our ambitious development plans include two new projects and further planning permissions for our existing villages. We’re looking forward to working with Castleoak and building a long-term relationship.”

David Phillips, Director of Retirement Villages

“Our experience of working with Castleoak for many years in a partnership where relationships are valued makes for a great team but what impresses me most is that the board directors are very keen to deliver the best service they can during the process.

"When things aren’t going as planned, they get involved personally to resolve issues. This is very valuable and is the reason why we have worked together so many times. I trust Castleoak and hope we can work together again on future projects.”

Kenneth Mackenzie, Cinnamon Care Capital

“As one of the country’s leading care providers, we need the right surroundings to be able to deliver the high quality care and support for which we are known. Castleoak’s attractive, purpose-designed constructions have been an asset to our portfolio for 16 years.

"We have a long-term relationship that enables us to work together that brings best practice and knowledge to improve the design, specification and the building form of our new developments.” 

Karl Hallows, Development Director, MHA

“We have worked with Castleoak on several new extra care schemes and have developed a long-term partnership. Together we have delivered more than 250 extra care apartments since 2006, improving the lives of hundreds of older people across Sussex and Hampshire.

“Leggyfield Court is the fifth extra scheme Castleoak has delivered for Saxon Weald since 2006. As a reprovisioning scheme with all residents remaining on site during construction, it was especially complex. The new scheme will provide independent lives for older people for many years to come in spacious and modern surroundings.”

David Standfast, Chief Executive, Saxon Weald

“Castleoak has been a pragmatic and informative contractor, allowing Fortis Living as the client to make informed decisions with plenty of time to do so. I found Castleoak to be honest and approachable, explaining all the options available with cost alternatives. They have delivered on time and budget. That’s the most important way our value has been realised. I would very much like Castleoak to be involved in our future development plans.”

Duncan Smith, Assistant Director of Growth and Development, Fortis Living

“As our long-term development partner, Castleoak brings a wealth of knowledge, experience and understanding of Barchester Healthcare’s operational and design brief requirements.

"By working together in partnership for many years, together we have achieved the highest level of design, specification and quality of build on numerous new build projects throughout the country. Our experience of working with Castleoak is always enjoyable, highly satisfactory and on time and budget.” 

Harry Kelly, Head of Development Planning at Barchester Healthcare

"Working with Castleoak over the last 10 years has been an enjoyable experience and I am impressed by employees’ experience and their specialist knowledge of the care home sector.

"I’m delighted that Castleoak has successfully delivered eight care homes with a combined contract value of £38 million, all built on time, within budget and to a very high standard. We have not had a single argument or disagreement, and that is testament to the always high professional standard at Castleoak." 

Peter Ware, Housing Solutions

‚Äč“Implementing Castleoak’s unique management expertise, we derived further cost and specification benefits facilitated by holding a two day value engineering workshop with all parties without materially affecting the performance and specification of the building.

“Castleoak successfully completed this large scale phased development completing on time and within 0.1% of the contract sum whilst delivering to high quality standards. We look forward to continuing our long-term and successful relationship.”

Roger Standish, Senior Project Manager, Faithful+Gould

“Over the course of the last five years we have enjoyed a very successful relationship with Castleoak, funding 14 premium care developments which have all been delivered on time and budget, and are supported by Castleoak’s development, property and accountancy management services.

“The strength of these developments means we look forward to continuing to work with Castleoak to fund more high quality care homes and extra care accommodation across the UK.”

Simon Ringer, Bridges Ventures

"Our long-term relationship with Castleoak allows us to work together to improve the design and specification of our new developments while reducing costs through effective value engineering. This ensures we always get good value for money. By working together but individually bringing specialist expertise, we have jointly improved what we do and created a platform for continuous improvement. Our joint experience is very valuable.

"In summary, MHA has a collaborative, proactive and productive development and construction relationship with Castleoak. This has provided many benefits over the years and creates a strong foundation for future work.”

Jane Barker, MHA